Our stores are now open with modified hours and safety practices in place to protect our customers and associates. Please check your local store page for details.

How it works:

1. Call your local Hudson Grace store to place your order.
2. A store associate will process payment and coordinate a same-day pick-up time over the phone.
3. When you arrive at our store, call the store phone number to let us know you’ve arrived.
4. A store associate will bring your contactless pickup order out to your car, carefully placing it in the trunk.

Click to find a store near you

We ship most orders via FedEx. Some special orders will ship directly from our outside suppliers. Please inspect your delivery upon arrival. For your convenience, signature requirement is waived, but please let us know if you would prefer it at no additional charge. Customer Care contact information is at the end of this FAQ.

• Charges shown below are based on the total value of merchandise shipped to each address.
• All shipping charges include handling, order processing, item selection, packaging and transportation of items.
• Oversize shipping charges may apply to some items due to large size or bulkiness.
• For additional information, please click on Customer Service then scroll down to Shipping.

Effective July 23, 2019

Note: Delivery and processing charges are applied for each delivery address on an order.

Shipping rates are calculated based on the price total of the merchandise in your cart, and handling fees are included. As closely as possible, our shipping rates are an accurate reflection of the rates that we incur from our shipping partners to safely package and deliver your order, and ensure that it meets the highest expectations. If you have any questions or concerns about how shipping is calculated on your order, Customer Care will be happy to assist you.

We regret that liability issues prevent us from offering local pick-up from our distribution center.

This option is subject to our weekly delivery schedule and is available on a case-by-case basis for paid orders, as we cannot store packages at retail locations for extended time. Please feel free to contact Customer Care.

Please see our Return Policy.

Please see our Return Policy.

Refunds for online orders are generally processed within 1–2 weeks of your returned merchandise arriving back at our warehouse. Since all our online orders require credit cards as the method of payment, your refund will be issued as a credit back to the same card used to make the original purchase, unless other arrangements have been made with our Client Services team team.

Online orders may be changed and canceled within 24 hours of submitting the order.We regret that we are not able to modify or cancel orders for in-stock merchandise once they have been passed through fulfillment after 24 hours.. When you submit your order online, it is instantly entered into our database, your order confirmation email is sent, and your payment is verified by our system. If we are unable to cancel your order, you may always return your order to us for a full refund of the merchandise value.

In some cases, it is possible cancel backordered items which are not scheduled for immediate shipment. Contact Customer Care for assistance.

Once items have been ordered, a confirmation page will show a summary of your transaction. You may choose to print this for your records. An email version of this summary will be sent as well, provided that we have an accurate email address.

If the item is not in stock, Customer Care will contact you immediately with an estimated date and an option to backorder or cancel. Delivery time frame for special orders is 4–6 weeks, as indicated in the product description. Occasionally, we discover that an in-stock item is damaged or defective, and replacing it results in the item becoming temporarily unavailable. Should this occur, we will notify you immediately. We strive to fulfill your order as promptly as possible. Any delay will not incur further charges.

We make every effort to display the most current and accurate product inventory information. If unexpectedly high demand makes an item unavailable for immediate shipment, we will notify you with an estimated restock date.

Simply enter the desired destination on the shipping information page at checkout.

We ship your items when they are available. If all of the items on your order are in-stock and ready to ship, you will receive them at the same time. If an item is backordered or delayed, it will ship separately at no extra charge.

Enter the promo code in your shopping cart to receive a discount on your order. Discount excludes Hudson Grace gift cards. Not applicable to previous purchases. Only one promo code per purchase. Not combinable with any other offers or resale codes. Shipping and handling charges still apply. Limited time only.

We ship to the United States only. We regret that we do not ship to PO or APO boxes at this time.

Hudson Grace maintains office in California. Our physical presence in California requires us to collect sales tax on behalf of the state. State laws require sales tax to be collected according to the address where the merchandise is shipped.

When you place your order online, your credit card is charged once the order is processed. The funds are withdrawn from your account once the order is confirmed. If an order that you placed is subsequently cancelled and not shipped, any charges will be refunded, and funds should be made available to you again within 2–5 days, depending on your bank’s policies.

We accepts Visa, MasterCard, Discover and American Express.

Yes. We encrypt all credit card information during transmission and storage, so your data is private and secure.

Yes. Our online registry is accessible from our home page. It allows you to give friends and family a list of everything you want, all in one place.

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When you create a registry online, it is available immediately.

During online checkout, you may enter the gift recipient's address in the shipping address fields. From there, you can also include a gift message; simply enter your message in the form provided on the address page at checkout. Your message will be printed on a signature Hudson Grace note card (not the packing slip) and enclosed with the order. Price tickets will be removed.

Please see our Return Policy.

At this time, gift cards are available for purchase and redemption in store only.

Linen actually benefits from frequent use, so don’t hesitate to bring out your new napkins for everyday occasions! All of our cotton and linen napkins can be laundered at home. We recommend washing in cold water with regular detergent free of any bleach products. If stains are present on the linen napkins, they should be treated immediately using a special linen stain remover.

Stains on cotton napkins may be treated with most off the shelf stain removers, however stay away from harsh solvents and bleaching products such as chlorine, peroxide or sodium carbonate.

Cotton and linen napkins may be dried in a machine dryer. We suggest removing while they are still slightly damp, giving them a good shake and laying flat. We love our napkins with a bit of body, but should you prefer to iron, do so immediately after drying for the best result. If your napkins are monogrammed and you wish to iron them, lay the embroidered side face down on a towel and press on the reverse side.

We love when heirloom silver is shiny, clean with a hint of patina. There are several ways to achieve that look.

One non-toxic method is to fill an aluminum pan with hot water. Next add salt and a generous amount of baking soda, mixed until dissolved. Soak your silver pieces until the chemical reaction occurs that removes the tarnish. Please note this method is fast but may cause pitting and remove some patina.

Another option is to keep silver cleaning cloths at home, made for removing tarnish from precious metals.

Or, Wright's Silver Cream is a gentle all-purpose polish perfect for silver, and also works on stainless steel. To use, wash your silver with soap and warm water, then completely, but thinly, coat each piece in cream using a soft foam sponge. We suggest protecting your hands with non-coated rubber gloves. You will see the silver brighten. Rinse in warm water, putting a towel on the bottom of the sink, so the metal doesn't hit your porcelain or steel surfaces. Dry thoroughly with a soft cloth – a cut t-shirt can even work!

In a perfect world, we would all wash and thoroughly dry all flatware by hand with a citrus-free cleanser to avoid any potential tarnish. If that is not part of your routine (it is not ours either) we have a few tips that may help treat and care for flatware to keep tarnishing to a minimum, if not prevent it entirely. Please note – any flatware left in a dishwasher is subject to tarnish.

Put flatware in warm water as soon as possible after eating. Resting food on flatware can lead to a pH imbalance. Acids and Alkaline can lead to cause discoloration, while citrus, dairy enzymes, salad dressing, mustard, bleach and phosphates are some examples of elements that may damage flatware. If you are using a dishwasher, do not citrus or bleach detergents, and do not use the drying cycle. Hand-dry your flatware as often as possible.

If spots occur, a rubbing compound of baking soda, rinse in water and a thorough dry can be a simple fix.

To redeem a gift card online, simply enter the gift card code in the field provided in the shopping cart. Your gift card total will be applied as a method of payment to your merchandise total. You will be required to submit an alternate method of payment at checkout if there is any balance remaining over and above the gift certificate amount. Alternatively, you can Contact Care to order by phone.

Candles and their fragrances are personal choices. We at Hudson Grace love scent. Scent can be the first impression when you enter a room and the last when you leave, so we take our candle business seriously. There is an art to burning candles that will help them burn beautifully and last longer. Here’s how to get your money’s worth: Some basic rules to give you hours of wonderful candlelight and scent.

1. Trim the wick to 1/4 inch. The wick most likely is not the perfect length when you buy it. Too much wick can cause smoking and uneven burn. If a candle is smoking, blow it out, trim the wick and relight it. Before relighting the candle, pluck the wick with a tissue to remove excess carbon. This simple act will trim your wick to the perfect length every time.

2. The first time you light a candle, burn it for a couple hours, allowing the wax to form a large pool. The next time you light that candle, it will burn evenly with a beautiful flame. Candles have a memory. We all have lit a candle and blown it out after 30 minutes because we had to go, or we paid a lot for the candle and are saving the scent. Burning a candle for less than an hour creates a liquid wax puddle the size of a quarter. The next time you light that candle, the wax forms a tunnel, and the flame becomes small and eventually downs out.

3. Never leave a burning candle unattended.

4. Never burn a scented candle in a dining room or anywhere food is served. It’s distracting and can interfere with your palate. On the other hand, use unscented candles everywhere. They create instant atmosphere and make any moment more special. Feel free to mix unscented with scented candles in beautiful harmony.

Chips happen. While for some, they may be unsightly and call for immediate replacement, we look at chips the same way we look at wrinkles. They are tiny reminders of smiles, in this case smiles shared over meals with those we love.

Our honest suggestion is to choose dinnerware that best suits your needs. Everyday dinnerware should be made with a sturdy, dishwasher-safe and microwaveable material. It is most often made of stoneware or earthenware, and is beloved for being sumptuous, handmade and timeless.These materials are less sturdy than bone china or porcelain and susceptible to chipping, but tend to be high quality, affordable and easier to replace. Our HG Original, HG Modern and Organic collections fall into this category.

Often referred to as china, porcelain is crafted from ceramic materials, but is fired at a very high temperature resulting in a product with superb strength and durability. Porcelain is a popular, high-end dinnerware option that is resistant to thermal shock and has excellent insulator properties. Porcelain is the hardest ceramic, and while it is versatile enough for everyday use, people often reserve it for formal occasions as dishwashing is acceptable, but not encouraged. Our Porcelain collection, made for Hudson Grace by Jacques Pergay, is a favorite of brides and designer clients.

What if I have other questions about your products?

We're happy to help! Customer Care contact info is at the end of this FAQ.

To redeem a gift card online, simply enter the gift card code in the field provided in the shopping cart. Your gift card total will be applied as a method of payment to your merchandise total. You will be required to submit an alternate method of payment at checkout if there is any balance remaining over and above the gift certificate amount. Alternatively, you can Contact Care to order by phone.

Contact Customer Care or update your address on your account page. If you don't have an account, register with us online. If you are a returning customer having trouble accessing your account, try resetting your password.

No, we keep all email addresses private.

Click "Unsubsribe" at the bottom of any Hudson Grace email, or contact Customer Care. We will miss you, but you're welcome back anytime!

Certainly! Call Customer Care with any questions you might have.

Online partnerships are reviewed on a case-by-case basis. If you’re interested, please contact us at info@hudsongracesf.com. Please understand that the volume of requests received may delay our response.

Hudson Grace Healthcare Worker Nominated Sweepstakes Official Rules

1. SWEEPSTAKES PERIOD: The Hudson Grace Healthcare Worker Nominated Sweepstakes (the “Sweepstakes”) will run online between 4/10/20 - 4/17/20 (the “Sweepstakes Period”).

2. SPONSOR: Euromarket Designs, Inc., d/b/a Hudson Grace, with headquarters located at 1250 Techny Road, Northbrook, IL 60062 (the “Sponsor”). Sponsor is a retailer of housewares and furniture.

3. ELIGIBILITY: The Sweepstakes is open only to legal residents of the United States who are 18 years of age or older at the time of entry. Employees of Sponsor, its parent, affiliates, agents, or advertising and Sweepstakes agencies (collectively, the “Sweepstakes Entities”), and any such employee’s immediate family members (spouse, children, parents and siblings) and those living in the same household of each such employee (whether or not related), are not eligible to enter the Sweepstakes. Void in Guam, Puerto Rico, the U.S. Virgin Islands and where prohibited by law.

4. HOW TO ENTER: NO PURCHASE NECESSARY TO ENTER OR WIN. PURCHASE WILL NOT INCREASE YOUR ODDS OF WINNING. To enter someone into the Sweepstakes, comment on the Sweepstakes post between 4/10/20 - 4/17/20 and tag the person you are nominating. Limit one (1) entry per person.

5. RANDOM DRAW, PRIZE NOTIFICATION AND CONFIRMATION OF WINNERS: At the end of the Sweepstakes Period, Sponsor will conduct a random draw of all nominees for a Prize (a total of 12 Prizes). Winners will be contacted via Direct Message to claim their Prize. Sponsor or its representative will attempt to contact a winner (1 time per day for 2 days) and hold the Prize to be claimed no longer than 48 hours. Before being awarded the Prize, the selected nominee may be required to complete, sign and return a Certification and Release form, including a publicity release, where permitted by law, confirming compliance with the Official Rules, acceptance of the Prize as awarded and releasing the Sponsor, its parents, subsidiaries, affiliates, and advertising and promotional agencies, and its and their successors and assigns from any liability in connection with the Giveaway and/or the Prize. If the selected nominee fails to sign the Certification and Release form, or otherwise fails to comply with these Official Rules, he/she may be disqualified and will forfeit the Prize and another nominee from among all eligible entries may be drawn in accordance with these Official Rules, in Sponsor’s unfettered discretion. After returning Certification and Release to Sponsor, winner will be shipped the Prize.

6. PRIZES AND ODDS: Sponsor will award one (1) Hudson Grace Original Candle for each selected winner (the “Prize”). Total approximate retail value of Prize: $65. In no event will Sponsor be obligated to award more than the number of Prizes indicated above. No cash substitution or transfer of Prize is permitted, except at Sponsor’s sole discretion. Sponsor reserves the right to substitute a Prize of equal or greater value for any reason, including due to circumstances beyond Sponsor’s control. The odds of winning a Prize depend on the number of eligible entries received during each month of the Sweepstakes Period.

7. RELEASES. By entering the Sweepstakes or accepting a Prize, entrant releases and holds harmless Sponsor and any other advertising or promotion agencies or business partners involved with or retained to provide services in connection with the Sweepstakes, and each of their respective affiliates, parent or related entities, subsidiaries, or successors (collectively, the "Promotion Entities"), against any and all claims, demands and liabilities arising out of or relating to the Sweepstakes, Entrant’s participation in the Sweepstakes and/or any Sweepstakes-related activity, including, without limitation, winner's responsibility for, use or misuse of any Prize or any portion thereof. Additionally, by acceptance of Prize, Prize winner agrees to release the Promotion Entities from any and all liability, claims or actions of any kind whatsoever for injuries, damages or losses to persons and property which may be sustained in connection with the receipt, ownership or use of the Prize.

8. RESTRICTIONS: Void where prohibited, taxed, or restricted by law.

9. WINNERS LIST: For a list of winners, send a self-addressed, stamped envelope to: “Crate and Barrel Healthcare Worker Sweepstakes – Winners List Request,” c/o Crate and Barrel, 1250 Techny Road, Northbrook, IL, 60062.

10. PRIVACY: By entering the Sweepstakes or accepting a Prize, each entrant and nominee consents to the use of his/her personal information by the Sponsor or its agents or representatives for the purpose of administering the Sweepstakes, including for use in a winners list, and otherwise as permitted or required by law. Your personal information will be treated in accordance with Sponsor’s Privacy Policy, available at https://hudsongracesf.com/pages/privacy.

11. DISPUTES: This Sweepstakes is subject to all applicable federal, state and municipal laws and regulations. By participating, entrants and nominees agree to be bound by these Official Rules and the decisions of the Sponsors, which are final in all respects, and agree to receive marketing emails from Sponsor. Except where prohibited, entrants and nominees agree that any and all disputes, claims and causes of action arising out of, or connected with, the Sweepstakes or any Prize awarded shall be resolved individually, without resort to any form of class action, and exclusively by the appropriate court located in the state of Illinois. All issues and questions concerning the construction, validity, interpretation and enforceability of these Official Rules, entrant’s rights and obligations, or the rights and obligations of Sponsor in connection with the Sweepstakes, shall be governed by, and construed in accordance with, the laws of the state of Illinois, without giving effect to any choice of law or conflict of law rules that would cause the application of the laws of any jurisdiction other than the state of Illinois.

We look forward to speaking with you! Visit any of our stores, email customerservice@hudsongracesf.com, or call our Customer Care team toll-free at (855) 301-270‬0 Monday through Friday from 6 AM to 5 PM Pacific Time, Saturday and Sunday 6 AM to 4 PM Pacific Time.